Print Quality
What paper are the prints on?
All prints are produced on museum-grade cotton rag paper — a premium archival stock used by galleries and fine art institutions. It delivers exceptional colour depth, sharpness, and longevity.
What is the white border on prints?
Every print includes a 5cm white margin border, giving you clean handling space and a gallery-ready presentation whether framed or unframed.
Where are prints produced?
Prints are produced and shipped from Bali and Australia, depending on your location and the product.
Sizing
What sizes are available?
We offer a range of sizes from A4 through to larger statement formats. Available sizes vary by product — check the individual product page for the full size options for that print.
Shipping
How long does processing take?
Please allow approximately 3 business days for your order to be processed and prepared before it ships.
How long does delivery take?
Australian orders typically arrive within 2–3 weeks of your order date. International delivery times vary by destination.
Is shipping free?
Yes — shipping within Australia is free. International shipping rates apply at checkout (e.g. AUD $25–$100 to the UK depending on the product type).
How are prints packaged?
Prints are carefully rolled and shipped in protective tubes to ensure they arrive in perfect condition.
Framing
What frame options are available?
We offer a curated selection of frame styles to complement your print. Available frame colours include Black, White, and Wood. Frame options can be selected on the product page at the time of purchase.
AR Live Preview
How does the AR Live Preview work?
Our AR Live Preview lets you visualise any print on your wall before you buy — using your phone or tablet camera in real time. Simply tap the AR preview button on a product page and point your device at the wall where you'd like to hang the print.
What devices support AR Live Preview?
AR Live Preview works on most modern iOS and Android smartphones and tablets. For the best experience, use a device with a rear-facing camera and up-to-date operating system. See our blog post See Your Art Before You Buy for a full walkthrough.
Returns & Exchanges
What is your return policy?
We want you to love your print. If something isn't right, please visit our Return Policy page for full details on eligibility, timeframes, and how to get in touch.
Trade Program
Do you offer trade pricing?
Yes — our Trade Program is available for interior designers, architects, and other trade professionals. Members receive a 15% discount on purchases and can earn a 10% commission. Visit our Trade Program page to apply.
How do I apply?
Head to our Trade Program page and complete the application form. We'll review your details and be in touch shortly.